This privacy statement explains how the Micro-Entrepreneur Clément HUET obtains, uses and discloses your personal information in connection with the operation of the french-lessons.net site.
What information do we collect?
Personal information is information that can be used to identify you directly or indirectly. Personal information also includes anonymous information linked to information that can be used to identify you directly or indirectly.
Personal information does not include information that is anonymized or irreversibly aggregated, so that we can no longer allow ourselves, whether in combination with other information or otherwise, to identify you.
We will only collect and use personal information that is necessary to comply with our legal obligations and to help us administer our business and provide you with the services you request.
We collect information from you when you register on our site, place an order, subscribe to our newsletter, or respond to a survey. When ordering or registering on our site, where applicable, you may be asked to enter the following information: your last name, first name, nickname, e-mail address, postal address and telephone number. However, you can also visit our site anonymously.
Why do we use your information?
The information we collect from you may be used for the following reasons:
-To be in compliance with French and European laws on online commerce.
-To ensure the smooth running of the sale of our services and our products (sending important information by email and telephone, editing and sending invoices relating to your purchases).
-To personalize your experience (your information helps us to better meet your individual needs).
-To improve our website and your shopping experience (we continually strive to improve our website offerings based on the information and feedback we receive from you).
-To improve customer service (your information helps us to respond more effectively to customer service requests and support needs).
-To send periodic emails. The email address you provide for order processing may be used to send you important information including updates relating to your order, in addition to receiving occasional company news, updates, etc. information on products or services, requests for opinions on products and services ordered, etc.
Legal basis for processing personal information
If you are located in the European Economic Area (EEA), our processing of your personal information will be based on the following: To the extent that we obtain your consent for the processing of your personal information, such processing will be justified in accordance with Article 6, paragraph 1, sub-paragraph a) of the General Data Protection Regulation (EU) 2016/679 (“GDPR”). If the processing of your personal information is necessary for the performance of a contract between you and us or to take pre-contractual measures at your request, such processing will be based on Article 6 (1) GDPR paragraph (b). Where processing is necessary for us to comply with a legal obligation, we will process your personal information on the basis of Article 6 (1) of GDPR paragraph (c), and when processing is necessary for the purposes of our legitimate interests , this processing will be carried out in accordance with Article 6 (1) GDPR paragraph (F).
Please note that when you have given your consent to the processing of your personal information, you can withdraw your consent, for example by sending an email to contact@french-lessons.net at any time, this withdrawal will not affect the legality any processing previously carried out on the basis of your consent.
Your rights
We take reasonable steps to ensure that your personal information is accurate, complete and up to date. You have the right to access, correct or delete the personal information we collect. You also have the right to restrict or object, at any time, to the further processing of your personal information.
You have the right to receive your personal information in a structured and standard format. You can lodge a complaint with the competent data protection authority regarding the processing of your personal information.
To protect the privacy and security of your personal information, we may request information from you to enable us to confirm your identity and your right to access that information, as well as to research and provide you with the personal information that we hold. There are instances where applicable laws or regulatory requirements allow or require us to refuse to provide or delete all or part of the personal information we keep.
You can send us an email at contact@french-lessons.net to exercise your rights. We will respond to your request within a reasonable time. We will take all reasonable steps to ensure that your personal data is correct and up to date.
How do we protect your information?
You are responsible for the security and protection of your username and password on french-lessons.net. We recommend that you choose a strong password and change it frequently. Please do not use the same login information (email and password) on multiple websites.
After a transaction, your private information (credit cards, financial data, etc.) will not be stored on our servers.
Do you use cookies?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you have allowed this through your settings). This allows sites or systems for service providers to recognize your browser and to capture and remember certain information.
We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, and compile aggregate data on site traffic and interaction to provide you with better experiences and tools in the future.
We may enter into contracts with third party service providers to help us better understand visitors to our site. However, these service providers are not authorized to use the information collected on our behalf, except to help us directly conduct and improve our business.
We use, for example, Google Analytics, a web analytics service provided by Google, Inc. (“Google”) to help us better understand how users interact with our website. Google Analytics uses cookies to collect information about the use of our website.
This information is used to compile reports and create services to help us improve our website and related services. Reports reveal website trends without identifying individual visitors. The information generated by the Google cookie about your use of our website (including your IP address) may be transmitted and stored by Google on servers located in the United States. Google may also transfer this information to third parties when required by law, or when these third parties process this information on Google's behalf. Google will not associate your IP address with other data held by Google.
On certain pages of our website, third parties who provide applications through our website may set their own cookies in order to provide services, track the success of their applications, or personalize applications for you. For example, when you share content using a social media share button such as Facebook or Twitter, the social network that created the button will record that you have done so. Due to how cookies work, we cannot access these cookies and third parties cannot access the data in the cookies we use.
If you prefer, you can choose to have your computer warn you each time a cookie is sent, or you can choose to disable all cookies through your browser settings. Like most websites, if you turn off your cookies, some of our services may not function properly.
Do we disclose information to third parties?
We do not sell, trade, or otherwise transfer your personal information to third parties. This does not include trusted third parties who help us operate our website, conduct our business, make payments, deliver purchased products or services, send you information or updates.
We may also disclose your information when we believe the release is appropriate to comply with the law, enforce our site rules, or protect our rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
How long do we keep your information?
We will retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by tax, accounting or other applicable laws.
Third party links
From time to time, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility for the content and activities of these linked sites. Nevertheless, we seek to protect the integrity of our site and to receive your comments on these sites.
Changes to our privacy policy
If we decide to change our privacy policy, we will post those changes on this page and / or update the privacy policy change date below.
Contact us
If you wish to exercise any of your rights as stated above, or if you have a question or complaint regarding this policy, the way your personal information is handled, please contact us at contact@french-lessons.net.
