This privacy statement explains how the Micro-Entrepreneur Clément HUET obtains, uses and discloses your personal information in connection with the operation of the french-lessons.net website.
What information do we collect?
Personal information is information that can be used to identify you directly or indirectly. Personal information also includes anonymous information related to information that can be used to identify you directly or indirectly.
Personal information does not include information that has been anonymized or aggregated in an irreversible manner so that we can no longer, either in combination with other information or otherwise, identify you.
We will only collect and use personal information that is necessary to comply with our legal obligations and to help us administer our business and provide you with the services you request.
We collect information from you when you register on our site, place an order, subscribe to our newsletter or take a survey. When ordering or registering on our site, if applicable, you may be asked to enter the following information: your first and last name, screen name, e-mail address, mailing address and telephone number. However, you can also visit our site anonymously.
Why do we use your information?
The information we collect from you may be used for the following purposes:
-To be in conformity with the French and European laws concerning online commerce.
-To ensure the smooth sale of our services and products (sending important information by email and phone, editing and sending invoices related to your purchases).
-To personalize your experience (your information helps us better meet your individual needs).
-To improve our website and your shopping experience (we continually strive to improve our website offerings based on the information and feedback we receive from you).
-To improve customer service (your information helps us respond more effectively to customer service requests and support needs).
-To send periodic emails. The email address you provide for order processing may be used to send you important information including relative updates on your order, in addition to receiving occasional company news, updates, product or service information, requests for feedback on products and services ordered, etc.
Legal basis for the processing of personal information
If you are located in the European Economic Area (EEA), our processing of your personal information will be based on the following: To the extent that we obtain your consent to process your personal information, such processing will be justified in accordance with Article 6, paragraph 1, subparagraph a) of the General Data Protection Regulation (EU) 2016/679 ("GDPR"). If the processing of your personal information is necessary for the performance of a contract between you and us or to take pre-contractual measures upon your request, such processing will be based on Article 6 (1) GDPR paragraph (b). Where processing is necessary for us to comply with a legal obligation, we will process your personal information on the basis of Article 6 (1) GDPR paragraph (c), and where processing is necessary for the purposes of our legitimate interests, such processing will be carried out in accordance with Article 6 (1) GDPR paragraph (F).
Please note that where you have given your consent to the processing of your personal information, you may withdraw your consent, for example by sending an email to email@example.com at any time, such withdrawal will not affect the lawfulness of any processing previously carried out on the basis of your consent.
We take reasonable steps to ensure that your personal information is accurate, complete and up-to-date. You have the right to access, correct or delete the personal information we collect. You also have the right to restrict or object, at any time, to further processing of your personal information.
You have the right to receive your personal information in a structured and standard format. You may lodge a complaint with the competent data protection authority regarding the processing of your personal information.
To protect the privacy and security of your personal information, we may request information from you to enable us to confirm your identity and right of access to such information, and to search for and provide you with the personal information we maintain. There are instances where applicable laws or regulatory requirements permit or require us to refuse to provide or delete all or part of the personal information we maintain.
You can send us an e-mail at firstname.lastname@example.org to exercise your rights. We will respond to your request within a reasonable time. We will take all reasonable steps to ensure that your personal data is correct and up-to-date.
How do we protect your information?
You are responsible for the security and protection of your username and password on french-lessons.net. We recommend that you choose a strong password and change it frequently. Please do not use the same login information (email and password) on multiple websites.
After a transaction, your private information (credit cards, financial data, etc.) will not be stored on our servers.
Yes, cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you have allowed it through your settings). This allows the sites or service providers' systems to recognize your browser and capture and remember certain information.
We may contract with third-party service providers to help us better understand our site visitors. These service providers, however, are not permitted to use the information collected on our behalf except to help us conduct and improve our business directly.
This information is used to compile reports and create services to help us improve our website and related services. The reports reveal website trends without identifying individual visitors. The information generated by the Google cookie about your use of our website (including your IP address) may be transmitted to and stored by Google on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.
On some pages of our website, third parties who provide applications through our website may set their own cookies in order to provide services, track the success of their applications, or customize applications for you. For example, when you share content using a social network sharing button such as Facebook or Twitter, the social network that created the button will record that you did so. Because of the way cookies work, we cannot access these cookies and third parties cannot access the data in the cookies we use.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you disable your cookies, some of our services may not function properly.
Do we disclose information to third parties?
We do not sell, trade, or otherwise transfer to third parties your personal information. This does not include trusted third parties who assist us in operating our website, conducting our business, making payments, delivering products or services purchased, or sending you information or updates.
We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses.
How long do we keep your information?
Third party links
From time to time, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome your feedback on these sites.
If you wish to exercise any of your rights as set out above, or if you have a question or complaint about this policy or the way your personal information is handled, please contact us at email@example.com.